The underlying Google related outage should now be resolved and services are resuming
Posted Jun 12, 2025 - 17:09 EDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 12, 2025 - 17:08 EDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 12, 2025 - 16:29 EDT
Update
Google Cloud Services are reporting as being actively restored. Fleet Manager service is restored. The Live Agent service outage is still under investigation.
Posted Jun 12, 2025 - 16:18 EDT
Identified
Google is reporting that their engineers continue to work to restore services.
Posted Jun 12, 2025 - 16:08 EDT
Investigating
We are currently waiting on a update with Google services as they reporting an outage globally. This is affecting services related to Live Agent, Customer Support and Fleet Manager.
Posted Jun 12, 2025 - 14:47 EDT
This incident affected: Customer Care, Live Agent, and Fleet Manager.