Resolved -
This incident has been resolved.
Jun 12, 17:32 EDT
Update -
The underlying Google related outage should now be resolved and services are resuming
Jun 12, 17:09 EDT
Update -
We are continuing to work on a fix for this issue.
Jun 12, 17:08 EDT
Update -
We are continuing to work on a fix for this issue.
Jun 12, 16:29 EDT
Update -
Google Cloud Services are reporting as being actively restored.
Fleet Manager service is restored.
The Live Agent service outage is still under investigation.
Jun 12, 16:18 EDT
Identified -
Google is reporting that their engineers continue to work to restore services.
Jun 12, 16:08 EDT
Investigating -
We are currently waiting on a update with Google services as they reporting an outage globally. This is affecting services related to Live Agent, Customer Support and Fleet Manager.
Jun 12, 14:47 EDT